Bioteck

Medical & Hospital Supplies & Laboratory Equipment

Company Profile

 

Bioteck s.a.l.   is an ISO Certified company registered under Lebanese law since 1992, and one of the leading companies in Lebanon specialized in the promotion/distribution of hospital and laboratory products. Bioteck is an active member of the Lebanese Standard Institution "LIBNOR" and a member of the Lebanese Medical Companies (LMC), an association of five leading medical supply companies in Lebanon, providing premium quality of medical and laboratory equipment and reagents along with technical engineering services (installation & after sales services) to its customers. 

Bioteck delivers turn-key projects to its clients: Hospitals of different sizes, Laboratories, Medical Centers, Universities, as well as food and pharma industries, and is among the first IVD: In Vitro Diagnostic tests companies that focus on innovative technologies for their distinguished improvements.

Services (SE)

 

In order to provide the best service to her clients, all Bioteck’s product application specialist and service engineers are continuously trained locally and abroad which enabled Bioteck  to become a key player in the distribution of all IVD products distributed across Lebanon.

 As experts in the distribution of medical equipments, Bioteck  is involved in every stage upon client selection of equipment from installation to offering continual functional and technical support.

Typically, the system engineers are on-site at the customer’s locations handling client contact, providing technical training and support, and resolving any troubleshooting issues that arise.

 

Application Support:

All Bioteck's Product Application Specialist are providing the best service to the clients:

- 24/7 application support

- Troubleshooting & assistance 

- New products demonstration 

- Sharing & Practicing latest supplier recommendations & updates

- New parameters introduction

- Continuous trainings (Local & Abroad)

 

Technical Support:

All Bioteck's Service engineers are providing the best service to the clients:

- 24/7 Technical support

- Periodic preventive maintenance to minimize and avoid emergencies

- Instrument Troubleshooting

- Training client technical personnel to ensure good practice